Terms of Use
Last updated: January 2025
Agreement to Terms
By accessing or using When Something Happens ("the Service"), you agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use the Service.
What This Service Is
When Something Happens provides a secure, encrypted digital vault where you can organize important life information for your loved ones. The Service is designed to help you document and share information that others may need access to in the event of your death, incapacitation, or other circumstances.
What This Service Is Not
This Service is not a substitute for proper legal, financial, or medical planning.The information you store in your vault is for reference purposes only. You should still:
- Work with an attorney to create a legally valid will and estate plan
- Maintain original copies of important legal documents
- Consult with financial and tax professionals for financial planning
- Follow proper legal procedures for healthcare directives and powers of attorney
Your vault should complement — not replace — these essential documents and professional services.
Your Responsibilities
Passphrase security: You are responsible for keeping your passphrase secure and sharing it only with people you trust. We cannot recover your passphrase or decrypt your vault if you lose access to it.
Accuracy of information: You are responsible for ensuring the information you store in your vault is accurate and up to date. We do not verify any information you provide.
Sharing with trusted individuals: You are responsible for deciding who to share your passphrase with and when. We recommend sharing it with trusted individuals who may need access to your information.
Backup copies: While we maintain your encrypted vault on our servers, we recommend keeping backup copies of critical information in other secure locations.
Acceptable Use
You agree not to use the Service to:
- Store illegal content or content that violates the rights of others
- Attempt to circumvent or disable the Service's security features
- Interfere with the Service's operation or other users' access
- Use the Service for any commercial purpose without our permission
Rate Limiting
To protect the Service from abuse and ensure fair access for all users, we implement rate limiting on API requests. If you exceed the rate limits, your requests may be temporarily blocked. Normal usage patterns should never trigger these limits.
Service Availability
We strive to keep the Service available and reliable, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or circumstances beyond our control. We are not liable for any loss or inconvenience caused by service interruptions.
Limitation of Liability
The Service is provided "as is" without warranties of any kind. To the maximum extent permitted by law, we disclaim all liability for any damages arising from your use of the Service, including but not limited to:
- Loss of data or inability to access your vault
- Unauthorized access to your vault by third parties
- Reliance on information stored in your vault
- Any decisions made based on information in your vault
Changes to These Terms
We may update these Terms of Use from time to time. Continued use of the Service after changes are posted constitutes acceptance of the updated terms. We encourage you to review these terms periodically.
Termination
You may stop using the Service and delete your vault at any time. Deleting your vault requires proof of ownership (your passphrase) to prevent unauthorized deletion by third parties. We reserve the right to suspend or terminate access to the Service for violations of these terms or for any other reason at our discretion.
Contact
If you have questions about these terms, please contact us at whensomethinghappens@proton.me.